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What MyOperator Improves for
Tours & Travels
30%
Fewer Booking Drop-offs
Instant responses and follow-ups reduce abandoned enquiries.
2x
Faster Query Resolution
AI-assisted replies handle itinerary and booking questions quickly.
25%
Better Engagement Rates
WhatsApp reminders improve attendance and response rate.
Two Channels. Two Workforces. One Platform.
The Channels
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WhatsApp Suite
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Official WhatsApp Business API with automation, campaigns, and shared inboxes.
Call Suite
Cloud calling infrastructure built for high-volume inbound and outbound operations.
The Workforces
AI Agents
AI voicebots and chatbots that handle first response, qualification, and routing.
Human Experts
Sales and support teams step in with complete conversation context.
Built for Tours & Travels Teams
Convert Enquiries Into Confirmed Bookings
Turn trip enquiries into bookings faster with coordinated WhatsApp + Calls workflows designed for travel sales cycles.
Auto-Qualify Travel Intent
AI agents capture travel dates, destinations, budget, and group size, then route high-intent travellers to your sales team.
Follow Up Before They Drift
Automated WhatsApp nudges and callback workflows prevent drop-offs after itinerary sharing or quotation.
All Conversations in One View
Sales teams switch between WhatsApp and Calls while viewing the complete traveller conversation timeline in one place.
Elevate Post-Purchase Experience
Resolve delivery, returns, and refund queries faster without overwhelming agents during peak demand.
AI-Assisted Resolution
AI agents answer common questions instantly (order status, delivery ETA, returns, refunds, store info) and escalate exceptions.
Context-Rich Conversations
Agents see past chats & Calls for faster resolution and fewer repeated questions.
SLA-Friendly Routing
Smart routing connects customers to the right store, city, or team based on intent or location.
Run Commerce Operations at Scale
Coordinate COD verification, delivery attempts, returns, and post-purchase workflows automatically across WhatsApp + Calls.
COD Verification That Scales
Confirm COD intent before dispatch to reduce fake orders and doorstep returns.
Delivery & Exception Handling
Notify customers, retry failed deliveries, and collect confirmations with minimal manual effort.
Returns & Refund Coordination
Automate return initiation, pickup scheduling, and refund status updates.
Run Commerce Operations at Scale
Coordinate COD verification, delivery attempts, returns, and post-purchase workflows automatically across WhatsApp + Calls.
COD Verification That Scales
Confirm COD intent before dispatch to reduce fake orders and doorstep returns.
Delivery & Exception Handling
Notify customers, retry failed deliveries, and collect confirmations with minimal manual effort.
Returns & Refund Coordination
Automate return initiation, pickup scheduling, and refund status updates.
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What Capabilities Does MyOperator
Provide for Tours & Travels?
WhatsApp Business API
Send booking confirmations, itineraries, payment reminders, policy updates, and automate pre-departure and post-trip journeys.
Cloud Calling & IVR
Handle inbound and outbound IVR Calls, virtual numbers, recordings, and smart routing synced with WhatsApp conversations.
Support & Sales AI Agents
Use AI to capture destination and date preferences, answer booking FAQs, and escalate high-intent travel queries to human agents.
Broadcast Campaigns
Run WhatsApp campaigns for seasonal packages, destination launches, limited-time offers, and repeat or referral bookings.
Routing & Distribution
Route calls and chats by travel date, destination, booking type, or issue category to ensure quick response and SLA adherence.
Analytics & Reporting
Track enquiry-to-booking conversion, agent productivity, campaign performance and engagement on Calls + WhatsApp.
Operations Workflows
Automate booking confirmations, payment follow-ups, document collection, rescheduling, and cancellation workflows.
travel Coordination
Manage itinerary changes, travel alerts, cancellations, refunds, and partner coordination while keeping travellers informed at every step.
How TravelTriangle Benefitted From MyOperator
60% improvement in deal closure rate
Automated enquiry acknowledgement + follow-up workflows reduced lead drop-offs during hot windows.
Click-to-WhatsApp + callback flows captured and converted more high-intent leads.
Centralized conversation timeline allowed agents to follow up with context (itinerary, price quote, prior chats).
Find The Perfect Ride
For Your Business Needs
Compact
₹2,500/month
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For small teams that need WhatsApp Business API & missed calls.
Sedan
₹5,000/month
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For growing businesses that need more users & unlimited IVR+ calling.
SUV
MOST POPULAR
₹15,000/month
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For teams that also need performance analytics and integrations.
Enterprise
₹2,00,000/month
Starts at
For large organisations that need customization and dedicated support.
What Businesses Say
About MyOperator
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“The platform's ability to handle high call volumes and WhatsApp services have been great, making our engagement with students smoother and more productive.”
12,000+ Businesses Activated, 2.5 Billion Conversations Enabled
4.6 Google Rating
“MyOperator’s WhatsApp Business API has been a game-changer. The panel is super interactive and simple. Direct access to the support and marketing team has been invaluable.”
12,000+ Businesses Activated, 2.5 Billion Conversations Enabled
4.6 Google Rating
“The IVR support and SMS portal have greatly streamlined our communication processes, allowing us to easily manage student inquiries and provide timely support.”
12,000+ Businesses Activated, 2.5 Billion Conversations Enabled
4.6 Google Rating
“With MyOperator's IVR + WhatsApp Business Solution, we have greatly improved our client relationships and business operations.”
12,000+ Businesses Activated, 2.5 Billion Conversations Enabled
4.6 Google Rating
“Best advantage of MyOperator is how it connects all the stakeholders. Managing the team feels like a comfort zone now with better connectivity.”
12,000+ Businesses Activated, 2.5 Billion Conversations Enabled
4.6 Google Rating
“MyOperator handles our complete support team. I would recommend it to every business owner who directly deals with their customers.”
12,000+ Businesses Activated, 2.5 Billion Conversations Enabled
4.6 Google Rating
Frequently Asked Questions for
Tours & Travels Communication
How can MyOperator improve bookings and enquiry conversions for travel companies?
MyOperator helps travel agencies and OTAs respond to enquiries instantly by unifying WhatsApp and Calls into a single dashboard. Instead of leads waiting for callbacks or replies, AI workflows handle first responses such as itinerary sharing, pricing queries, availability checks, and voucher requests in real time. Missed-call–to-callback automation ensures no high-intent traveller slips through, even during peak hours. Sales teams can also send instant quotations and structured follow-ups using WhatsApp templates, helping convert enquiries faster and more consistently, especially during high-demand seasons.
Can MyOperator automate booking confirmations and travel updates?
Yes. MyOperator enables end-to-end automation of travel communications. Booking confirmations, payment alerts, travel reminders, driver details, hotel check-ins, and voucher delivery can all be triggered automatically via WhatsApp, with Calls layered in where human intervention is needed. Travel operators can set up workflows for pre-trip reminders, during-trip alerts, and post-trip feedback, ensuring travellers stay informed at every stage of their journey without manual follow-ups.
Does MyOperator help manage travel enquiries during peak seasons?
Absolutely. MyOperator is built to handle large spikes in WhatsApp and call volumes during festivals, holidays, long weekends, and flash sales. Smart routing directs enquiries to the right teams based on trip type, destination, or intent, such as domestic travel, international packages, or cancellations. AI agents handle routine questions instantly, reducing agent workload and keeping response times fast even under heavy demand.
How does MyOperator help travel agencies reduce operational delays?
AI bots handle repetitive queries 24×7, such as order status, refund timelines, return policies, and store information. This reduces agent load by up to 60%, allowing human teams to focus on complex issues. AI also assists by routing urgent or high-value conversations to the right team instantly. In retail and e-commerce, where query volumes spike during sales and festive seasons, AI ensures consistent response quality and faster turnaround times. These workflows also help brands maintain SLA compliance and reduce operational bottlenecks.
Does MyOperator integrate with e-commerce platforms and CRMs?
Yes. MyOperator supports integrations with major e-commerce platforms and CRM systems. This enables automated workflows such as syncing order IDs, updating delivery status, triggering notifications, and unifying customer data across channels. Integrated flows help create automated journeys like abandoned cart reminders, order updates, and post-purchase surveys. This ensures a more personalized experience and smoother operations across your entire business.
Can MyOperator route calls based on store location or service type?
Absolutely. MyOperator enables smart, rules-based call routing, helping you distribute calls by store location, customer region, product category, or priority level. For multi-store retailers, this ensures customers are always connected to the nearest or most relevant store. Operationally, this reduces wait times and helps ensure each inquiry reaches the right team instantly. Routing can be updated at any time based on staffing, business hours, or seasonal demand.
How does MyOperator support marketing automation for retail brands?
MyOperator enables WhatsApp broadcast campaigns, automated triggers, personalized templates, and AI recommendation-based flows. Your marketing team can send product announcements, restock alerts, sale updates, coupon codes, and festive offers at scale. Campaign insights help track delivery, open rates, and conversions. This gives e-commerce brands better control over customer engagement and repeat purchase behavior. Combining WhatsApp campaigns with Calls helps maximize reach and improve conversion rates.
Does MyOperator improve delivery and logistics communication?
Yes. MyOperator automates dispatch alerts, failed delivery retries, out-for-delivery updates, and delivery confirmations using WhatsApp + Calls. Logistics partners can mask numbers for privacy, reducing misuse and helping maintain secure communication. AI-driven delivery workflows help reduce customer uncertainty, minimize failed deliveries, and improve first-attempt success rates. This reduces operational cost and enhances customer trust.
Is MyOperator suitable for small D2C brands as well?
Yes. MyOperator is built to support both large enterprises and growing D2C brands. Small teams can use WhatsApp automation, missed Call flows, IVR, and basic campaigns to create a structured communication process without heavy setup. As they scale, AI workflows, routing logic, detailed insights, and multi-team dashboards can be added easily. This flexibility allows D2C brands to grow their communication infrastructure at their own pace while delivering enterprise-level customer experiences.
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