AI Suite

Automate customer support with Support Agent AI

Resolve customer queries, share updates, and route issues to the best-fit support agents automatically with MyOperator.
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15 Years of Trust. 12,000+ Brands Strong.

Why Use MyOperator Support Agent AI

65%

Lower Support Load

AI resolves common queries while agents focus on complex issues.

50%

Faster First Response

Customers get instant answers without waiting in queues.

4x

More Issue Resolution

Automated workflows handle repetitive support requests at scale.

What Is MyOperator Support Agent AI Chatbot

MyOperator’s Support Agent AI allows businesses to automate customer support using AI-driven conversations. It answers FAQs, handles order and service queries, guides users through troubleshooting, and escalates complex issues to human agents when required. It is built for teams that need faster resolutions and reduced support workload at scale.
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Check Out The Complete Product
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What You Get With MyOperator Support Agent AI Chatbot

Automated FAQ Resolution

Answer common support questions instantly.

Order and Service Updates

Share status, timelines, and service information from backend systems.

Issue Reporting and Ticketing

Capture complaints and create tickets with full context.

Troubleshooting Flows

Guide customers through step-by-step problem resolution.

Human Handoff with Context

Transfer conversations to agents with chat history and details.

CRM and Helpdesk Integration

Sync support data with CRM and ticketing systems.

How MyOperator’s Support Agent
AI Chatbot Works

01
Step 1: Configure And Connect
Set up FAQs, troubleshooting guides, status queries, etc., and deploy the chatbot via WhatsApp Business API or a website widget.
02
Step 2: Automate Support
The AI chatbot responds instantly, verifies details, resolves queries and triggers CRM or ERP updates based on custom triggers.
03
Step 3: Monitor And Optimize
Track the agent’s resolution times, popular queries, human agent takeovers, and workflow completion rates to optimize performance.
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What Businesses Say
About MyOperator

“The platform's ability to handle high call volumes and WhatsApp services have been great, making our engagement with students smoother and more productive.”
Farooq Khan / VP of Admission Support

12,000+ Businesses Activated, 2.5 Billion Conversations Enabled

‍4.6 Google Rating

“MyOperator’s WhatsApp Business API has been a game-changer. The panel is super interactive and simple. Direct access to the support and marketing team has been invaluable.”
Pratanu Mohanty / Head of Revenue Maximisation - Big FM

12,000+ Businesses Activated, 2.5 Billion Conversations Enabled

‍4.6 Google Rating

“The IVR support and SMS portal have greatly streamlined our communication processes, allowing us to easily manage student inquiries and provide timely support.”
Dr. Debajyoti Kar, / CEO, PrepMed NEET

12,000+ Businesses Activated, 2.5 Billion Conversations Enabled

‍4.6 Google Rating

“With MyOperator's IVR + WhatsApp Business Solution, we have greatly improved our client relationships and business operations.”
Prajnay Garg / Founder & CEO, Darkins Chocolate

12,000+ Businesses Activated, 2.5 Billion Conversations Enabled

‍4.6 Google Rating

“Best advantage of MyOperator is how it connects all the stakeholders. Managing the team feels like a comfort zone now with better connectivity.”
Aman Agarwal / Director, KV Developers

12,000+ Businesses Activated, 2.5 Billion Conversations Enabled

‍4.6 Google Rating

“MyOperator handles our complete support team. I would recommend it to every business owner who directly deals with their customers.”
Ujjawal Chauhan / Co-Founder, SkillBee

12,000+ Businesses Activated, 2.5 Billion Conversations Enabled

‍4.6 Google Rating

Find The Perfect Ride
For Your Business Needs

Compact

₹2,500/month

For small teams that need WhatsApp Business API & missed calls.

Sedan

₹5,000/month

For growing businesses that need more users & unlimited IVR+ calling.

SUV

MOST POPULAR

₹15,000/month

For teams that also need performance analytics and integrations.

Enterprise

₹2,00,000/month

Starts at

For large organisations that need customization and dedicated support.

Explore Pricing Plans
Explore Pricing Plans
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What Is MyOperator

MyOperator is a Business AI Operator that brings together AI agents and human experts for unified communication on WhatsApp and Calls.
The Channels

WhatsApp Suite

Official WhatsApp Business API with automation, campaigns, and shared inboxes.

Call Suite

Cloud calling infrastructure built for high-volume inbound and outbound operations.

THE WORKFORCES

AI Agents

AI voicebots and chatbots that handle first response, qualification, and routing.

Human Experts

Sales and support teams step in with complete conversation context.

What Is MyOperator

MyOperator is a Business AI Operator that brings together AI agents and human experts for unified communication on WhatsApp and Calls.

The Channels

WhatsApp Suite

Official WhatsApp Business API with automation, campaigns, and shared inboxes.

  • Broadcasts, CTWA, and AI replies
  • Multi-agent chat and handovers
  • Blue tick and verification

Call Suite

Cloud calling infrastructure built for high-volume inbound and outbound operations.

  • IVR, virtual numbers, and dialers
  • Tracking, recordings, and smart routing
  • Synced with WhatsApp & AI flows

The Workforces

AI Agents

AI voicebots and chatbots that handle first response, qualification, and routing.

  • Works across WhatsApp + Calls
  • Learns from real conversation data
  • Escalates only when needed

Human Experts

Sales and support teams step in with complete conversation context.

  • Full view of past chats and calls
  • Faster resolution and follow-ups
  • Better outcomes across the funnel

Support Agent AI Chatbot FAQs

What does the Support Agent AI Chatbot do?
The Support Agent AI Chatbot handles customer queries, troubleshooting requests, order checks, complaints and appointment bookings automatically. It guides customers through the right support workflow, shares updates and escalates complex issues to human teams when required. This reduces response times and ensures customers always receive prompt assistance.
Can it integrate with my existing ticketing system?
Yes. The chatbot can connect with popular helpdesk tools like Freshdesk, Zoho Desk or custom ticketing systems. When a customer reports an issue, the bot can automatically create a ticket, attach required information and assign it to the correct department.
Can the Support Agent Chatbot automate order status or delivery updates?
Absolutely. It can fetch order details from your CRM or ERP and instantly share timelines, service information or tracking links with customers. This reduces the number of repetitive status-related queries for your team.
How does the bot decide when to escalate to a human agent?
The chatbot uses preset rules based on issue type, customer responses or intent detection. When a query requires human involvement, it transfers the chat to an agent with complete context so customers do not have to repeat information.
Can it handle troubleshooting?
Yes. You can add step-by-step troubleshooting flows for common product or service issues. The bot guides customers through each step and resolves many problems without needing agent support.
Does it support multi-language conversations?
Yes. The chatbot can operate in multiple Indian and international languages. This helps businesses support customers across regions more effectively.
How long does setup take?
Most businesses go live within one to two days. You can start with ready templates and then customize the workflows to match your support operations.
Is customer data secure?
Yes. The chatbot runs on MyOperator’s secure cloud infrastructure with encrypted storage and ISO-certified data handling practices. All support-related information is protected end to end.

Automate Customer Support with AI.

Try MyOperator For Free
Try MyOperator For Free
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