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What Is WhatsApp Business API
WhatsApp Business API allows businesses to send, receive, and manage WhatsApp messages at scale. It supports campaign messaging, multi-agent access, automation, and integration with business systems. It is built for businesses that handle high volumes of conversations and need to stay available 24x7.
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What You Get With MyOperator WhatsApp Business API
Sneak Peek Into How MyOperator’s
WhatsApp Business API Works
01
Step 1: Connect
Link your WhatsApp Business number through Meta and configure your message templates.
02
Step 2: Automate & Route
Set up workflows, chatbots, and routing logic for instant responses through AI.
03
Step 3: Engage & Analyze
Run campaigns, track performance, and optimize engagement with analytics.
What Businesses Say
About MyOperator
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“The platform's ability to handle high call volumes and WhatsApp services have been great, making our engagement with students smoother and more productive.”
12,000+ Businesses Activated, 2.5 Billion Conversations Enabled
4.6 Google Rating
“MyOperator’s WhatsApp Business API has been a game-changer. The panel is super interactive and simple. Direct access to the support and marketing team has been invaluable.”
12,000+ Businesses Activated, 2.5 Billion Conversations Enabled
4.6 Google Rating
“The IVR support and SMS portal have greatly streamlined our communication processes, allowing us to easily manage student inquiries and provide timely support.”
12,000+ Businesses Activated, 2.5 Billion Conversations Enabled
4.6 Google Rating
“With MyOperator's IVR + WhatsApp Business Solution, we have greatly improved our client relationships and business operations.”
12,000+ Businesses Activated, 2.5 Billion Conversations Enabled
4.6 Google Rating
“Best advantage of MyOperator is how it connects all the stakeholders. Managing the team feels like a comfort zone now with better connectivity.”
12,000+ Businesses Activated, 2.5 Billion Conversations Enabled
4.6 Google Rating
“MyOperator handles our complete support team. I would recommend it to every business owner who directly deals with their customers.”
12,000+ Businesses Activated, 2.5 Billion Conversations Enabled
4.6 Google Rating
Find The Perfect Ride For Your Business Needs
Compact
₹2,500/month
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For small teams that need WhatsApp Business API & missed calls.
Sedan
₹5,000/month
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For growing businesses that need more users & unlimited IVR+ calling.
SUV
MOST POPULAR
₹15,000/month
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For teams that also need performance analytics and integrations.
Enterprise
₹55,000/month
Starts at
For large organisations that need customization and dedicated support.
What Is MyOperator
MyOperator is a Business AI Operator that brings together AI agents and human experts for unified communication on WhatsApp and Calls.
The Channels
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WhatsApp Suite
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Official WhatsApp Business API with automation, campaigns, and shared inboxes.
Call Suite
Cloud calling infrastructure built for high-volume inbound and outbound operations.
The Workforces
AI Agents
AI voicebots and chatbots that handle first response, qualification, and routing.
Human Experts
Sales and support teams step in with complete conversation context.
WhatsApp Business API FAQs
What are the key benefits of using MyOperator’s WhatsApp Business API?
MyOperator’s WhatsApp Business API helps businesses go beyond one-way communication. It enables two-way, automated engagement that’s fast, scalable, and measurable. From customer support and transactional notifications to promotional campaigns, you can manage all conversations from a single dashboard. The API integrates tightly with your CRM and helpdesk, ensuring customer context is always preserved. With automation and AI, businesses can reduce response time, improve satisfaction, and boost ROI without increasing operational overhead.
How is MyOperator’s WhatsApp Business API different from the standard WhatsApp Business App?
The WhatsApp Business App is designed for small businesses and manual interaction — usually managed by one person or device. MyOperator’s WhatsApp Business API, on the other hand, is built for scale. It connects multiple agents, integrates with CRMs and chatbots, enables automated message flows, and provides analytics. Businesses using the API can route chats, trigger messages automatically based on events, and even measure agent performance.
Can I send marketing or broadcast messages using the WhatsApp Business API?
Yes, but within Meta’s approved guidelines. You can send pre-approved template messages for use cases like offers, announcements, updates, and reminders. MyOperator helps you create, submit, and manage these templates directly from your panel — ensuring compliance with Meta’s policies. You can also segment audiences, personalize messages, and schedule campaigns, helping you maintain engagement without risking message restrictions.
How do WhatsApp API conversation limits work, and how can MyOperator help me scale them?
Yes, but within Meta’s approved guidelines. You can send pre-approved template messages for use cases like offers, announcements, updates, and reminders. MyOperator helps you create, submit, and manage these templates directly from your panel — ensuring compliance with Meta’s policies. You can also segment audiences, personalize messages, and schedule campaigns, helping you maintain engagement without risking message restrictions.
Is the WhatsApp Business API secure and compliant for enterprise use?
Meta classifies WhatsApp Business API accounts under a tiered messaging system, starting with 250 unique recipients per day and scaling up to 100,000+ as message quality improves. Businesses that maintain high-quality scores (low blocks, positive engagement) automatically move to higher tiers. MyOperator tracks your account health and proactively requests tier upgrades, ensuring your communication capacity grows with your business — without manual intervention.
Can MyOperator integrate WhatsApp API with my CRM, helpdesk, or internal systems?
Yes — and this is one of the biggest advantages of using MyOperator. The API integrates natively with major CRMs like Salesforce, HubSpot, Zoho, and helpdesks like Freshdesk, Zendesk, and Intercom. You can automatically sync chat history, customer data, and lead activity between platforms, so every conversation is contextual and traceable. MyOperator also supports custom integrations through APIs and webhooks for internal ERPs or ticketing systems.
What’s the typical onboarding process and timeline for WhatsApp Business API?
Getting started is quick and guided. Once your business number and Facebook Business Manager are verified, MyOperator assists in connecting your number to Meta’s API, setting up templates, and configuring your workspace. Most businesses are up and running within 3–7 business days. Our team manages the technical setup, so your internal teams only need to focus on configuration and use cases.
How can I measure the ROI or success of my WhatsApp communication strategy?
MyOperator provides advanced analytics dashboards with metrics like delivery rates, read rates, response times, agent performance, and campaign conversions. You can view both aggregated and granular data — such as which message types perform best, what response windows drive engagement, and where automation reduces drop-offs. Businesses also use these insights to optimize message timing, improve agent scripts, and reduce campaign costs.
Can I migrate from another WhatsApp API provider to MyOperator without losing data?
Yes, migration is simple and seamless. MyOperator manages the complete handover process, ensuring your verified business number, approved templates, and messaging history are retained. We coordinate directly with Meta to prevent downtime, so you can continue messaging customers even during the switch. Post-migration, you gain access to enhanced analytics, automation, and AI-driven routing — without losing any continuity in service or branding.
Does MyOperator offer AI automation or chatbots with WhatsApp API?
Yes. MyOperator’s WhatsApp Business API is tightly integrated with its AI Bots & Agents suite, allowing you to automate replies, route conversations intelligently, and trigger workflows based on customer intent. These bots can handle FAQs, qualify leads, or schedule callbacks — freeing up human agents for more complex queries. You can also train bots on your own data for better contextual accuracy over time.
Is MyOperator’s WhatsApp Business API suited for small businesses or only enterprises?
While it’s enterprise-ready, it’s also scalable for growing SMBs. Small businesses can start with minimal message volumes and basic automation, then scale up as their customer base grows. MyOperator’s pricing and feature tiers are structured so you can evolve from basic customer notifications to full automation without switching providers.
Company
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