We are MyOperator
The system behind leaders.
Clarity. Control. Growth.
15 Years of Trust. 12,000+ Brands Strong.
Your Business AI Operator
MyOperator is a Business AI Operator — a category-defining platform that unifies calls, WhatsApp, and AI-powered chat & voice bots into a single autonomous system. We help businesses eliminate tool fragmentation, operate 24/7, and deliver intelligent, scalable customer experiences.
Our journey began in 2011 with a vision: to build simple yet powerful technology for businesses. Starting as a bootstrapped venture, we replaced complex phone systems with scalable cloud telephony solutions.
As communication needs grew, we adapted. Messaging became central, and in a landmark move, we launched India’s first integrated WhatsApp + Call platform, bringing two critical channels into one system. By 2025, we expanded this into an autonomous platform that unifies calls, WhatsApp, and AI-powered bots to scale with businesses.
Today, more than 12,000 businesses — including Amazon, Apollo Hospitals, Domino’s, Lenskart, Big FM, Astrotalk, Razorpay, and TCS — trust MyOperator to manage 2B+ conversations. Backed by 250+ professionals, we continue to build the future of autonomous business communication.
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12,000+
Businesses Growing with Us
250+
People Building the Future
2+ Billion
Conversations Powered
15 Years
of Innovation & Trust
Our Journey
2011 – Early Innovation
With the TIRE engine, we enabled brands to launch IVR systems in just 30 minutes, making cloud telephony fast and accessible.
2013 – Pivot to MyOperator
Transitioned into a cloud call system for SMBs, helping growing businesses manage calls professionally with simple, scalable solutions.
2014–2019 – Growth & Customers
Expanded to a 100+ member team and partnered with brands like Muthoot, Lenskart, and Amazon, driving customer success at scale.
2020–2023 – Expansion & Acquisitions
Scaled to 180+ people, acquired Ziffy, and launched Heyo, strengthening our portfolio in customer communication.
2024 – Unified WhatsApp + Calls
Launched India’s first integrated Call + WhatsApp platform, giving businesses one system for voice and messaging.
2025 & Beyond – Business AI Operator
Evolved into a Business AI Operator, unifying calls, WhatsApp, and AI bots into an autonomous platform for end-to-end communication.
Meet the Team
Ankit Jain
Chief Executive Officer
Visionary builder, creating enterprise-grade technology for SMBs.
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Pratik Jain
Chief Operating Officer
Creating operational excellence that keeps MyOperator moving at scale.
Shivam Dixit
Chief Revenue Officer
Driving customer success and growth with every conversation.
Prasanna Padmanabhan
Assistant Vice President
Leading growth with innovation and cutting-edge technology.
What Is MyOperator
MyOperator is a Business AI Operator that brings together AI agents and human experts for unified communication on WhatsApp and Calls.
The Channels
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WhatsApp Suite
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Official WhatsApp Business API with automation, campaigns, and shared inboxes.
Call Suite
Cloud calling infrastructure built for high-volume inbound and outbound operations.
The Workforces
AI Agents
AI voicebots and chatbots that handle first response, qualification, and routing.
Human Experts
Sales and support teams step in with complete conversation context.
MyOperator Tomorrow
We are on a journey to build something powerful: an ultimate Business AI Operator that doesn’t just support businesses, but helps them serve, engage, convert, and close customers end to end.
Our vision for the next five years is clear: to become the Business AI Operator for 1 million businesses, equipping leaders with systems that can sell and serve autonomously, while they stay in full control.
Our vision for the next five years is clear: to become the Business AI Operator for 1 million businesses, equipping leaders with systems that can sell and serve autonomously, while they stay in full control.
Autonomous Conversations
AI that drives journeys from first hello to final sale.
Intelligent Engagement
Multilingual bots that personalize every interaction.
Systematic Growth
Calls, WhatsApp, and bots unified in one platform.
Data-Driven Scale
A built-in CDP that turns conversations into actionable growth.
Built On Trust.
Backed By The Best.
Frequently Asked Questions
What is MyOperator?
MyOperator is a Business AI Operator — a unified system that helps businesses manage all customer conversations across calls, WhatsApp, and AI bots. Founded in 2011, we started with cloud telephony and have since evolved into a platform trusted by more than 12,000 businesses, powering over 2 billion conversations. Our focus has always been clear: build technology that is powerful, intelligent, and simple enough for every business to use.
What is the vision behind MyOperator?
Our vision is to empower businesses with intelligent systems and technology that help them serve their customers better and grow faster. We believe businesses don’t just grow on tools — they grow on systems. That’s why every product we build is designed to give leaders clarity, control, and the confidence to scale.
What is the mission of MyOperator?
Our mission is to become the trusted Business AI Operator for 1 million businesses within the next five years, by helping them harness the power of AI and scalable systems. We are committed to making conversations smarter, faster, and easier to manage, so that businesses can grow systematically and sustainably.
What values guide MyOperator?
We are guided by four core values:
Innovation – Build products that keep pace with change.
Control – Ensure businesses always own their customer conversations.
Growth – Design systems that scale with ambition.
Information is Power – Turn every conversation into insight for smarter decisions.
These values shape how we innovate, operate, and serve businesses.
Innovation – Build products that keep pace with change.
Control – Ensure businesses always own their customer conversations.
Growth – Design systems that scale with ambition.
Information is Power – Turn every conversation into insight for smarter decisions.
These values shape how we innovate, operate, and serve businesses.
How did MyOperator start?
MyOperator began in 2011 as a bootstrapped venture with a simple but powerful idea: cloud telephony that could be set up in 30 seconds. That foundation enabled us to power large-scale initiatives like the PMO’s Mann Ki Baat and political campaigns. Over time, we grew into a Business AI Operator, serving businesses of all sizes and industries across India.
What products does MyOperator offer?
MyOperator offers four main products, built to work seamlessly as one system:
Unified Platform – Calls, WhatsApp, and AI bots in one flow.
WhatsApp Marketing Suite – Campaigns, chat flows, broadcasts, and smart routing.
Call Centre System – Cloud IVR, call tracking, analytics, and automation.
AI Bots – Chat and voice bots for 24/7, multilingual, intelligent support.
Unified Platform – Calls, WhatsApp, and AI bots in one flow.
WhatsApp Marketing Suite – Campaigns, chat flows, broadcasts, and smart routing.
Call Centre System – Cloud IVR, call tracking, analytics, and automation.
AI Bots – Chat and voice bots for 24/7, multilingual, intelligent support.
How is MyOperator different from other platforms?
Most platforms focus on a single channel — either calls, messaging, or bots. MyOperator is different. We are a Business AI Operator that unifies all three: calls, WhatsApp, and AI bots. The result is a platform that is simple to use, affordable to adopt, and powerful enough to scale with enterprise needs. This combination of power and simplicity sets us apart.
What’s next for MyOperator?
The future of MyOperator is in autonomous business communication.
We are building Conversational Commerce AI — where calls, WhatsApp, AI bots, and human agents work in one seamless system. This will allow businesses to manage the entire customer journey — from discovery to purchase to after-sales support — with AI bringing speed, automation, and intelligence to every step. Our goal is to give businesses a complete operator they can trust to run conversations at scale.
We are building Conversational Commerce AI — where calls, WhatsApp, AI bots, and human agents work in one seamless system. This will allow businesses to manage the entire customer journey — from discovery to purchase to after-sales support — with AI bringing speed, automation, and intelligence to every step. Our goal is to give businesses a complete operator they can trust to run conversations at scale.
Company
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