Call Management Suite

Scale customer support with an Inbound Call Center

Enable support teams to receive, manage, and resolve customer calls on the cloud using MyOperator.
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15 Years of Trust. 12,000+ Brands Strong.

What Is MyOperator Inbound Call Center

65%

Fewer Missed Calls

Smart routing and queuing ensure more calls get answered or logged.

50%

Faster First Response

Calls reach the right agent, reducing wait time and raising satisfaction.

35%

Higher Customer Retention

Reliable, consistent support builds trust and long-term loyalty.

What Is MyOperator Inbound Call Center

MyOperator Inbound Call Center allows businesses to manage incoming customer calls through a cloud-based support system. It supports IVR, intelligent call routing, call recording, CRM integration, and real-time dashboards within one platform. It is built for teams that need scalable, location-independent customer support with full operational visibility.
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Check Out The Complete Product
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What You Get With MyOperator Inbound Call Center

Intelligent Call Routing

Route calls based on department, language, time, or agent availability.

IVR Menu

Create professional multi-level IVR flows with custom greetings and options.

Live Call Panel

Monitor active calls, agent status, call duration, and performance in real time.

Call Recording

Store and review calls securely for training, audits, and quality control.

CRM & WhatsApp Integration

Access customer history instantly and trigger follow-ups across channels.

How MyOperator’s Inbound Call Center Works

01
Step 1: Set Up Your Team
Add agents through the MyOperator panel and verify them via OTP. No hardware required.
02
Step 2: Receive & Route Calls
Customers call your business number. IVR and routing connect them to the right agent.
03
Step 3: Track & Improve
Review call logs, recordings, missed calls, and agent performance using analytics.
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Schedule A Live Demo
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What Businesses Say
About MyOperator

“The platform's ability to handle high call volumes and WhatsApp services have been great, making our engagement with students smoother and more productive.”
Farooq Khan / VP of Admission Support

12,000+ Businesses Activated, 2.5 Billion Conversations Enabled

‍4.6 Google Rating

“MyOperator’s WhatsApp Business API has been a game-changer. The panel is super interactive and simple. Direct access to the support and marketing team has been invaluable.”
Pratanu Mohanty / Head of Revenue Maximisation - Big FM

12,000+ Businesses Activated, 2.5 Billion Conversations Enabled

‍4.6 Google Rating

“The IVR support and SMS portal have greatly streamlined our communication processes, allowing us to easily manage student inquiries and provide timely support.”
Dr. Debajyoti Kar, / CEO, PrepMed NEET

12,000+ Businesses Activated, 2.5 Billion Conversations Enabled

‍4.6 Google Rating

“With MyOperator's IVR + WhatsApp Business Solution, we have greatly improved our client relationships and business operations.”
Prajnay Garg / Founder & CEO, Darkins Chocolate

12,000+ Businesses Activated, 2.5 Billion Conversations Enabled

‍4.6 Google Rating

“Best advantage of MyOperator is how it connects all the stakeholders. Managing the team feels like a comfort zone now with better connectivity.”
Aman Agarwal / Director, KV Developers

12,000+ Businesses Activated, 2.5 Billion Conversations Enabled

‍4.6 Google Rating

“MyOperator handles our complete support team. I would recommend it to every business owner who directly deals with their customers.”
Ujjawal Chauhan / Co-Founder, SkillBee

12,000+ Businesses Activated, 2.5 Billion Conversations Enabled

‍4.6 Google Rating

Find The Perfect Ride
For Your Business Needs

Compact

₹2,500/month

For small teams that need WhatsApp Business API & missed calls.

Sedan

₹5,000/month

For growing businesses that need more users & unlimited IVR+ calling.

SUV

MOST POPULAR

₹15,000/month

For teams that also need performance analytics and integrations.

Enterprise

₹2,00,000/month

Starts at

For large organisations that need customization and dedicated support.

Explore Pricing Plans
Explore Pricing Plans
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What Is MyOperator

MyOperator is a Business AI Operator that brings together AI agents and human experts for unified communication on WhatsApp and Calls.

The Channels

WhatsApp Suite

Official WhatsApp Business API with automation, campaigns, and shared inboxes.

  • Broadcasts, CTWA, and AI replies
  • Multi-agent chat and handovers
  • Blue tick and verification

Call Suite

Cloud calling infrastructure built for high-volume inbound and outbound operations.

  • IVR, virtual numbers, and dialers
  • Tracking, recordings, and smart routing
  • Synced with WhatsApp & AI flows

The Workforces

AI Agents

AI voicebots and chatbots that handle first response, qualification, and routing.

  • Works across WhatsApp + Calls
  • Learns from real conversation data
  • Escalates only when needed

Human Experts

Sales and support teams step in with complete conversation context.

  • Full view of past chats and calls
  • Faster resolution and follow-ups
  • Better outcomes across the funnel

Inbound Call Center FAQs

What is the difference between an inbound and outbound call center?
An inbound call center handles calls initiated by customers for support, inquiries, bookings, or complaints. An outbound call center is used for proactive outreach such as sales calls, follow-ups, reminders, and surveys. MyOperator supports both on a single platform.
What is inbound calling?
Inbound calling refers to customers calling your business number. MyOperator ensures these calls are routed correctly, queued if needed, recorded, logged, and tracked for follow-up.
Can I use my existing business number?
Yes. Your current landline or mobile number can be ported or mapped to MyOperator’s inbound system without changing your branding.
How quickly can I set up an inbound call center?
Most teams go live within 24 hours. There is no hardware installation. Agents simply log in and start receiving calls.
Do agents need training?
No. The interface works like a simple mobile app. Most agents start using it within minutes.
Can inbound calls be handled remotely?
Yes. Agents can receive calls from the office, home, or field using mobile or desktop.
Are calls recorded and logged?
Yes. All inbound calls are recorded, logged, and available for review and reporting.
Do you offer a demo or free trial?
Yes. You can start a 3-day free trial or book a guided demo with MyOperator experts.

Explore Inbound Call Center for Businesses.

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