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What MyOperator Improves for
Media & Advertising
40%
Faster Client Response Times
Instant WhatsApp engagement reduces drop-offs on new enquiries.
2x
Faster Campaign Cycles
Structured workflows reduce delays in approvals and updates.
30%
Lower Communication Overhead
Automation reduces manual follow-ups across teams and clients.
Two Channels. Two Workforces. One Platform.
The Channels
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WhatsApp Suite
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Official WhatsApp Business API with automation, campaigns, and shared inboxes.
Call Suite
Cloud calling infrastructure built for high-volume inbound and outbound operations.
The Workforces
AI Agents
AI voicebots and chatbots that handle first response, qualification, and routing.
Human Experts
Sales and support teams step in with complete conversation context.
Built for Media & Advertising Teams
Convert Enquiries Into Qualified Opportunities
Capture inbound brand enquiries across WhatsApp and Calls and route them to the right new-business teams.
Inbound Enquiry Capture
All brand enquiries from Calls and WhatsApp are captured in a single system.
Client Intent Qualification Data
Campaign objectives, budgets, timelines, and channels are collected before handover.
High-Intent Lead Recovery
Missed enquiries trigger automatic callbacks and WhatsApp follow-ups.
Reduce Delays in Campaign Execution
Coordinate approvals, asset sharing, and timelines across clients and internal teams.
Client Context Visibility
Complete access to client history, briefs, conversations, and updates.
Approval and Feedback Tracking
Clear visibility into pending approvals, feedback, and responses.
Structured Reminder Workflows
Automated reminders prevent campaign movement from stalling.
Coordinate Multi-Stakeholder Communication
Align agencies, production partners, creators, and media vendors on timelines and deliverables.
Stakeholder Communication Records
All partner conversations are stored in a shared timeline.
Timeline and Handover Visibility
Clear visibility into task ownership, deadlines, and handovers.
Response and Dependency Tracking
Tracking of responses across creators, vendors, and teams.
Strengthen Ongoing Client Engagement
Maintain consistent communication with clients beyond individual campaigns.
Agency Campaign Distribution
Case studies, offerings, and service updates delivered via WhatsApp.
Client Segmentation Data
Clients grouped by service type, industry, or engagement stage.
Client Relationship History
Long-term interaction history maintained across campaigns.
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What Capabilities Does MyOperator Provide for Media & Advertising?
WhatsApp Business API
Send campaign updates, creative assets, approvals, and client communication at scale.
Cloud Calling & IVR
Handle inbound sales enquiries, client calls, and urgent escalations synced with WhatsApp.
AI Agency Assistants
Automate enquiry capture, brief intake, and basic client FAQs.
Broadcast Campaigns
Run agency marketing announcements, service launches, and promotional outreach.
Routing & Distribution
Route calls and chats based on client, service line, or accounts team.
Analytics & Reporting
Track response times, campaign coordination efficiency, and team productivity.
Workflow Automation
Automate campaign follow-ups, approvals, campaign updates, and handovers.
Partner Coordination
Coordinate communication with production partners, creators, and media vendors.
Find The Perfect Ride
For Your Business Needs
Compact
₹2,500/month
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For small teams that need WhatsApp Business API & missed calls.
Sedan
₹5,000/month
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For growing businesses that need more users & unlimited IVR+ calling.
SUV
MOST POPULAR
₹15,000/month
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For teams that also need performance analytics and integrations.
Enterprise
₹2,00,000/month
Starts at
For large organisations that need customization and dedicated support.
What Businesses Say
About MyOperator
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“The platform's ability to handle high call volumes and WhatsApp services have been great, making our engagement with students smoother and more productive.”
12,000+ Businesses Activated, 2.5 Billion Conversations Enabled
4.6 Google Rating
“MyOperator’s WhatsApp Business API has been a game-changer. The panel is super interactive and simple. Direct access to the support and marketing team has been invaluable.”
12,000+ Businesses Activated, 2.5 Billion Conversations Enabled
4.6 Google Rating
“The IVR support and SMS portal have greatly streamlined our communication processes, allowing us to easily manage student inquiries and provide timely support.”
12,000+ Businesses Activated, 2.5 Billion Conversations Enabled
4.6 Google Rating
“With MyOperator's IVR + WhatsApp Business Solution, we have greatly improved our client relationships and business operations.”
12,000+ Businesses Activated, 2.5 Billion Conversations Enabled
4.6 Google Rating
“Best advantage of MyOperator is how it connects all the stakeholders. Managing the team feels like a comfort zone now with better connectivity.”
12,000+ Businesses Activated, 2.5 Billion Conversations Enabled
4.6 Google Rating
“MyOperator handles our complete support team. I would recommend it to every business owner who directly deals with their customers.”
12,000+ Businesses Activated, 2.5 Billion Conversations Enabled
4.6 Google Rating
Frequently Asked Questions for
Media & Advertising Communication
How can WhatsApp automation improve new business and client communication for media and advertising agencies?
WhatsApp automation allows agencies to engage inbound brand enquiries instantly on a channel that decision-makers actively use, rather than relying on delayed email responses or missed calls. Automated messages can acknowledge enquiries, share agency credentials or case studies, and capture high-level requirements such as campaign objectives, budgets, and timelines. This immediate engagement prevents potential clients from drifting to competing agencies and helps new-business teams qualify opportunities faster. Over time, structured WhatsApp follow-ups ensure that interested prospects receive timely reminders and next steps, improving lead-to-meeting conversion rates.
How does MyOperator help reduce delays and miscommunication during campaign execution?
Campaign execution often involves multiple stakeholders including clients, account managers, creative teams, production partners, and media vendors, which increases the risk of miscommunication and approval delays. MyOperator centralises all campaign-related communication across WhatsApp and Calls into a single timeline, making it easier for teams to track what has been shared, approved, or is pending. Automated reminders for approvals and deliverables prevent campaigns from stalling due to missed messages or forgotten follow-ups. This structured communication layer improves turnaround times and reduces friction across campaign workflows.
Can MyOperator support high volumes of client communication across multiple accounts and teams?
Yes. MyOperator is built to support agencies managing communication across multiple client accounts and service lines simultaneously. Smart routing distributes inbound calls and WhatsApp messages to the correct account teams based on client or project identifiers. AI agents handle routine intake and information requests, allowing account managers to focus on high-value strategic conversations. This ensures that response quality and speed remain consistent even as client volumes and campaign loads increase.
Can MyOperator integrate with CRM, project management, and campaign tracking tools used by agencies?
Yes. MyOperator integrates with CRMs and project management platforms to sync client profiles, project stages, and communication triggers. This ensures that client communication is aligned with campaign progress and internal workflows, reducing manual updates and the risk of misalignment between teams. Over time, integrated data provides better visibility into how communication impacts project timelines and client satisfaction.
How does MyOperator improve coordination with creators, production partners, and media vendors?
MyOperator acts as a shared communication layer across agencies and external partners. Automated updates, reminders, and status notifications reduce reliance on fragmented calls and personal messaging apps. By maintaining a unified communication log, agencies can improve accountability with partners, reduce delays caused by missed information, and ensure everyone involved in a campaign stays aligned on deliverables and timelines.
Is MyOperator suitable for both boutique agencies and large network agencies?
Yes. Boutique agencies use MyOperator to professionalise client communication and manage new business enquiries more efficiently, while large network agencies use it to coordinate high volumes of multi-market client communication with structured workflows and reporting. The platform scales with agency size and complexity, making it suitable across different agency operating models.
How does MyOperator improve client experience and long-term retention for agencies?
MyOperator improves client experience by ensuring communication is timely, transparent, and consistent throughout the campaign lifecycle. Clients receive clear updates on timelines, deliverables, and next steps, reducing uncertainty and frustration. When agencies communicate proactively and reliably, clients perceive higher professionalism and operational maturity, which strengthens trust and improves long-term retention and upsell opportunities.
How does MyOperator improve operational visibility for agency leadership?
MyOperator provides leadership teams with dashboards and analytics that show response times, campaign coordination efficiency, approval delays, and team workload across accounts. This visibility helps agency leaders identify operational bottlenecks, rebalance workloads, and improve delivery processes. Over time, these insights support more predictable campaign execution and stronger client satisfaction outcomes.
Company
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