AI-Enabled Communication Platform for SMBs

Unify WhatsApp, Calls, and AI agents to automate support, operations, and customer workflows at scale.

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15 Years of Trust. 12,000+ Brands Strong.

What MyOperator Improves for SMBs

40%

Faster Support Handling

Smart routing, automatic prioritisation, and full context reduce manual effort for small teams.

3×

More Efficient Daily Operations

One unified WhatsApp + Calls platform helps teams respond faster and stay organised.

99.9%

Reliable Platform Availability

Built to handle everyday customer conversations without downtime or disruptions.

Two Channels. Two Workforces. One Platform

The Channels

WhatsApp Suite

Official WhatsApp Business API for sales, support, and day-to-day customer conversations.

Run broadcasts, templates, AI replies, and escalations in one shared customer timeline.

Call Suite

Cloud calling, IVR, outbound calls, and virtual numbers built for growing businesses.

Enable routing, recordings, masking, and easy callbacks without complex setup.

The Workforces

AI Agents

Automate high-volume customer queries and routine tasks across WhatsApp and Calls.

Understand intent, sort requests, verify details, and flag important issues automatically.

Human Experts

Support and account teams handle sensitive or complex cases with full context.

Switch between WhatsApp and Calls seamlessly to resolve issues faster and improve customer experience.

Built for Growing Businesses

Boost Sales Productivity

Speed up sales by qualifying leads, automating callbacks, and routing important conversations without adding more tools or people.

Cross-Channel Engagement

WhatsApp + Calls make it easy to reach customers, follow up quickly, and move deals forward faster.

Context & Notes

Teams see call logs, chat history, and AI insights in one place for better, more personal follow-ups.

Handle More Support with the Same Team

Automate common questions, organise support requests, and close tickets faster as your business grows.

AI-Assisted Resolution

AI answers routine queries and passes complex or sensitive issues to your team when needed.

Context-Rich Conversations

Shared conversation history helps resolve issues faster without customers repeating themselves.

Maximize Customer Engagement

Send WhatsApp updates, reminders, and personalized messages that keep customers coming back.

Lifecycle Campaigns

Automate nudges across onboarding, usage, offers, loyalty, and retention without complex setup.

Journey Analytics

Track delivery, opens, responses, conversions, and campaign results from one simple dashboard.

Introducing MyOperator

MyOperator brings together human empathy with AI efficiency to deliver intelligent business conversations on WhatsApp and Calls.

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SMB-Ready MyOperator Capabilities

WhatsApp Business API

Run templates, broadcasts, customer journeys, and AI replies without complex setup.

Cloud Calling & IVR

Inbound and outbound calls, dialers, virtual numbers, recordings, routing, and callbacks in one place.

AI Chatbots & Voicebots

Set up chat and voice agents to handle sales queries, customer support, and everyday operations.

Broadcast & Notification Engine

Send updates, reminders, follow-ups, and alerts to customers at the right time.

Smart Routing

Route WhatsApp messages and calls by issue type, team, priority, or availability.

Analytics & Insights

View calls, messages, campaigns, response times, and performance from one dashboard.

Security & Access Control

Role-based access, basic data masking, and controls to keep customer information secure.

Integrations & APIs

Connect CRMs, helpdesks, product tools, and internal systems as your business grows.

What Businesses Say
About MyOperator

“The platform's ability to handle high call volumes and WhatsApp services have been great, making our engagement with students smoother and more productive.”

Farooq Khan / VP of Admission Support

12,000+ Businesses Activated, 2.5 Billion Conversations Enabled 
‍4.6 Google Rating

“MyOperator’s WhatsApp Business API has been a game-changer. The panel is super interactive and simple. Direct access to the support and marketing team has been invaluable.”

Pratanu Mohanty / Head of Revenue Maximisation - Big FM

12,000+ Businesses Activated, 2.5 Billion Conversations Enabled 
‍4.6 Google Rating

“The IVR support and SMS portal have greatly streamlined our communication processes, allowing us to easily manage student inquiries and provide timely support.”

Dr. Debajyoti Kar, / CEO, PrepMed NEET

12,000+ Businesses Activated, 2.5 Billion Conversations Enabled 
‍4.6 Google Rating